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73% of SMEs lose customers due to unresolved complaints.
Convert Feedback Into Campaigns
Core Features & Services
Complaint Capture
Sentiment Analysis
Advanced AI interprets the emotion, urgency, and risk in every message, helping your team prioritize issues and deliver the best customer experience.
Agent Coaching
Campaign Automation
Convert repeated complaints and their resolutions into authentic, customer-focused marketing campaigns that showcase your commitment to improvement
Trend Detection
Automatically identify complaint patterns and emerging issues, empowering your business to stay ahead of risk and adapt proactively
Retention Insights
Track churn risks and loyalty drivers with a predictive dashboard, so every action helps you protect reputation and maximize growth.
Instant Deployment
Launch approved, feedback-driven marketing campaigns across Google, Meta, and Shopify with just one click—all from a unified platform.
Secure Storage
Easy Integration
How It Works
Workflow Made Seamless With Complaint Intelligent Engine
Compliance intelligence engine connects every channel—calls, emails, chats, and more—to seamlessly collect every customer complaint and feedback as soon as it happens. No issue or insight slips through the cracks, giving you the foundation for continuous improvement and customer understanding.
Our advanced AI goes beyond simple keyword matching, evaluating every conversation for emotion, urgency, and risk. Instantly recognize frustrated customers, critical feedback, and underlying pain points—so your business responds smarter, faster, and with real empathy.
Compliance intelligence engine supports your team in real time with intelligent, context-aware suggestions. Every agent receives live coaching for the most effective, empathetic response—ensuring tough moments are transformed into opportunities for brand-building trust and loyalty.
Recurring issues and successful fixes are automatically distilled into authentic, data-driven marketing campaigns. Show your customers and prospects that you don’t just listen—you improve, proving your commitment to growth in every ad and announcement.
Monitor retention and churn risks at a glance from our intuitive dashboard. See which actions drive loyalty, understand the actual business impact of every fix, and turn complaints into measurable growth for your brand reputation and revenue
About Us
To empower UK SMEs to transform every customer complaint into a catalyst for loyalty, innovation, and sustainable growth—by using AI to turn negative feedback into actionable insights, smarter decisions, and measurable marketing success. Compliance intelligence engine makes listening a powerful growth strategy so even the smallest business can compete with enterprise-level intelligence
Complaint Intelligence Engine is an AI-powered SaaS platform designed to convert customer complaints—often seen as liabilities—into real opportunities for retention, brand trust, and marketing effectiveness. Tailored for small and medium-sized enterprises, our platform centralizes and analyzes complaints, coaches agents live, and automatically turns pain points into authentic advertising campaigns. Founded by experts in AI and digital business, Complaint intelligent engine bridges the critical gap between customer support and marketing, giving UK SMEs an affordable way to grow through smarter feedback
To position the United Kingdom as the global hub for AI-driven customer intelligence and complaint innovation, empowering SMEs to unlock measurable growth and competitive advantage from every customer feedback. We envision a future where UK businesses of every size leverage advanced AI to listen, learn, and act in real time—setting new global standards in responsible AI, customer-centric innovation, and resilient growth